Agent Design
We map the work, tools, approvals, memory, and decision boundaries before touching code. Less demo theater, more useful systems.
Design • Deploy • Operate
We build agentic systems that actually deliver.
Relay Labs helps businesses turn AI from a toy into operating leverage — agents, automations, workflows, internal tools, and orchestration that save time, reduce chaos, and move real work forward.
Workflow Automation
Inbox triage, ops monitors, reporting loops, CRM actions, internal copilots, and glue between the systems your team already uses.
Production Ops
Scheduling, observability, browser automation, channel delivery, failure handling, and the boring reliability work that makes automation trustworthy.
What we do
We build practical AI systems for operators, founders, and lean teams who care more about execution than keynote fluff.
Internal AI agentsCustom assistants that understand your tools, data, rules, and workflows — not generic chat widgets with a logo slapped on.
Ops automationRecurring checks, exception alerts, status digests, task routing, and follow-through systems that keep work from slipping through cracks.
Research + browser workflowsAutomated web tasks, vendor portals, inventory checks, lead capture, data extraction, and decision support where APIs don’t exist or aren’t enough.
Memory + orchestrationContext systems, retrieval layers, approval logic, tool routing, and durable operational memory so your agents improve instead of forgetting everything.
How we work
Agentic engineering, not vapor.
- We start from a real workflow, bottleneck, or operational pain point.
- We define where AI helps, where rules help, and where humans still need control.
- We ship useful first versions fast, then harden the parts that matter.
- We optimize for reliability, leverage, and follow-through — not demo magic.